What is an Issue Resolution Meeting?
An Issue Resolution Meeting is used when two parties both recognize there is a problem to solve, but they have different beliefs about how the problem should be solved.
You can find an introduction to Team Cadence Meetings in Chapter 31 of our book, Where the Action Is. You may also want to visit the Learn More link, below, for resources to help you plan, run, and troubleshoot the specific meetings your team needs.
Examples
- Support Team Escalation
- Conflict Resolution
- Contract Negotiations and Renewals
- Neighborhood Dispute